Terms of Service

Last Updated: August 04, 2026

Terms of Service

Last Updated: August 04, 2026

Welcome to EvolCRM. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using our platform.

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

2. Description of Services

EvolCRM provides software development services including but not limited to:

• Custom Software Development
• CRM and ERP Solutions
• Mobile Application Development
• Web Development
• Cloud Services and Infrastructure
• IT Consulting and Support

3. User Accounts

To access certain features of our services, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and complete information

4. User Responsibilities

When using our services, you agree to:

• Comply with all applicable laws and regulations
• Not use our services for any illegal or unauthorized purpose
• Not interfere with or disrupt our services or servers
• Not attempt to gain unauthorized access to any part of our services
• Not transmit any viruses, malware, or harmful code
• Respect the intellectual property rights of others

5. Intellectual Property

All content, features, and functionality on our platform are owned by EvolCRM and are protected by:

• Copyright laws
• Trademark laws
• Trade secret laws
• Other intellectual property rights

You may not copy, modify, distribute, or create derivative works without our explicit permission.

6. Payment Terms

For paid services, the following terms apply:

• All fees are in the currency specified at the time of purchase
• Payment is due upon receipt of invoice unless otherwise agreed
• We reserve the right to change pricing with notice
• Refunds are handled according to our refund policy
• Late payments may incur interest charges

7. Service Level Agreement

We strive to provide reliable and high-quality services. Our commitments include:

• 99.9% uptime for our hosted solutions
• Response to support requests within 24 hours
• Regular security updates and maintenance
• Data backup and disaster recovery procedures

8. Limitation of Liability

To the maximum extent permitted by law:

• Our services are provided "as is" without warranties
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for services
• We are not responsible for third-party content or services

9. Termination

We reserve the right to terminate or suspend access to our services:

• For violation of these terms
• For non-payment of fees
• For any reason with notice
• Immediately for serious violations

10. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of changes by:

• Posting the new terms on this page
• Updating the "Last Updated" date
• Sending email notifications for significant changes

Your continued use of our services after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes shall be resolved in the courts of India.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: official@evolcrm.in
• Phone: +91 6398079567
• Address: EvolCRM Software Solutions